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Posted: February 15, 2008 02:21 pm
Chief Cook & Bottle Washer
Member No.: 1
Joined: August 25, 2006
If you purchased the license to remove the "powered by phpCOIN" footer line, or have sent us several emails about it but have not received a response, we are NOT ignoring you. Your ISP is refusing to accept email from us.
We have received several messages from a supporter during the last week asking about his license purchase, and every time our replies have been rejected by his ISP.
There is nothing we can do about this, but there is something the supporter can do ~ login to his phpCOIN.com account! Every email to a supporter is logged in his phpCOIN account. Instead of sending us more and more messages thinking we are ignoring him, all he needs to do is login.
And if the supporter has tried to "reset password" he will NOT receive that email either. When we notice the password email, or if you send us a request, we will manually reset the password to the username plus 123. So we would set user "fred" to have a password of "fred123" just so he can login and change his password and see that we did indeed send email to him.
Please do not email or PM me with a question:
1: I handle over a thousand emails a day, so chances are yours would be buried in the pile.
2: All questions will only be answered in the support forums, so the answers will be useful to others.
Help will be given to install/configure/use phpCOIN, but not programming help to modify phpCOIN operations. If you are competent enough to make programming changes, you should be competent enough to read the source code and figure things out :)
If you are trying to integrate posted sample code into your website, please take into account any changes in phpCOIN made after the code sample was posted. It is discouraging to spend hours answering questions or trying to track down an issue only to find that the user has a version of phpCOIN that makes the sample irrelevant